Brand & Matter (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal data when you visit www.brandandmatter.co.uk or contact us.
Brand & Matter currently operates as a trading name in the UK.
1. Who we are
Brand & Matter is a marketing agency that helps professional services firms improve their brand, marketing strategy and lead generation.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: hello@brandandmatter.co.uk
Website: www.brandandmatter.co.uk
2. What information we collect
We may collect and process the following personal data:
Information you provide to us
- Your name
- Email address
- Telephone number
- Company name
- Any information you include in enquiry forms, emails or messages
Information we collect automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages you visit and how you interact with the site
This information helps us understand how our website is used and improve its performance.
3. How we use your information
We use your personal data to:
- Respond to enquiries and requests
- Provide information about our services
- Manage client relationships
- Improve our website and services
- Send marketing communications (only where you have consented or where permitted by law)
We will never sell your data to third parties.
4. Lawful basis for processing
Under UK data protection law, we process your personal data on the following lawful bases:
- Consent – where you have actively agreed (e.g. submitting a form or opting into emails)
- Legitimate interests – to run and grow our business, respond to enquiries, and improve our services
- Legal obligation – where required to comply with legal or regulatory requirements
5. Marketing communications
If you opt in to receive marketing communications, we may contact you by email with insights, updates or offers relevant to professional services marketing.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in our emails, or
- Emailing us at hello@brandandmatter.co.uk
6. Sharing your data
We may share your data with trusted third-party service providers who support our business operations, such as:
- Website hosting providers
- Email marketing platforms
- Analytics providers (e.g. website traffic analysis)
These providers only process data on our instructions and are required to keep your data secure.
7. Data storage and security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.
We only keep your data for as long as necessary for the purposes set out in this policy, or as required by law.
8. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact hello@brandandmatter.co.uk.
9. Cookies
Our website uses cookies to improve functionality and analyse usage. You can control cookies through your browser settings. For more information, please see our cookie policy (if applicable).
10. Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
